Privacy Policy
My Booking
Accessibility
Cancellations & Refunds
Third Party Services
Health & Safety
Privacy Policy
Data Protection:
- We implement a variety of security measures to maintain the safety of your personal information.
- We do not sell, trade, or otherwise transfer your personal information to outside parties except as required by law or as necessary to provide our services.
Cookies:
- We only use cookies to enhance your browsing experience and gather information about visitors to our website.
My Booking
Data Collection:
- We collect personal information that you provide to us when making a booking. This may include your name, contact details, payment information, and any special requirements you may have.
Use of Data:
- The personal information collected is used to process your booking, provide you with customer support, and improve our services.
- You have the right to access, correct, or delete your personal information held by us.
- You may opt-out of receiving marketing communications from us at any time.
Accessibility
To assure everyone’s safety and provide a pleasant experience, we maintain the following rules for your participation:
- Children must be accompanied by an adult
- Service animals are allowed
- Near public transportation
- Infants must sit on laps
- Most travelers can participate
- This tour/activity will have a maximum of 50 travelers
- Not wheelchair accessible
- Stroller accessible
Cancellations & Refunds
Cancellation & Refunds:
- Full Refund: To receive a full refund, you must cancel at least 24 hours before the experience’s start time.
- No Refund: If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
- Changes: Any changes made less than 24 hours before the experience’s start time will not be accepted.
- Cut-off Times: Cut-off times are based on the experience’s local time.
- Weather Conditions: This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
- Minimum Travelers: This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.
- No-Show: No-shows are not eligible for a refund.
Third Party Services
Our website may include links to third-party websites. We are not responsible for the privacy practices of these websites:
- Google Maps: Our website may include direct links to our pick-up locations, destinations and drop-off points on Google Maps.
- Bookingpress: We use Bookingpress to process your booking, details and further communication.
- Mollie Payment Services: The payment of your bookings is being processed by Mollie.
Health & Safety
- Health and Safety: Please ensure you are in good health to participate in our tours. Inform us of any medical conditions or special requirements in advance.
- Travel Insurance: We strongly recommend that you purchase travel insurance to cover any unforeseen circumstances.
- Tour Modifications: We reserve the right to modify the tour itinerary due to unforeseen circumstances or events beyond our control. Participants will be informed promptly of any changes.
CONTACT US:
If you have any questions about our privacy policy or how we handle your data, please contact us at dutchtrips@hotmail.com.